630 Reviews Found
Confirmed Sales Customer
Great experience, the team did a good job. Understood my needs and assisted the best way they could
Nicholas M.
SPOKANE
Business Response
Nicholas, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
Thank you so much for your positive comments about Knudtsen Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
It was a great experience Tim was incredible And everyone else who helped as well I look forward to doing further business With Knudtsen Chevrolet
Jason K.
POST FALLS
Business Response
Jason, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Was told that they had 2 techs call out that day. I was happy to reschedule , however, they got me taken care of in the time frame that I needed to leave by.
Shawnea W.
RATHDRUM
Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Sales Customer
The time process is ridiculous. I sent 5-1/2 hours there. This is the second time I have had this experience. I have bought cars from other dealers and it is have the time. Not sure what the problem is but after the deal I walked around your lot for 2 hours waiting to get into finance. My experience is not great and I will look elsewhere on the next vehicle.
Eugene W.
POST FALLS
Business Response
Eugene, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 270-3220 at your earliest convenience to discuss how we can turn this experience into a positive one.
Was this review helpful?
Business Response
Sheryl, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I was informed when I made the appointment it would take 4 hours and it took 5 1/2 hours. When I left the vehicle I requested they fix my rear vision system as it is not working. When I picked up my vehicle I was informed I would have to make another appointment for the rear vision system as they found it was somewhere between the front and rear, possible a short in a wire. I was in the waiting room and they could have informed me of their findings on the rear vision system and how long it might take to repair it. Now I have to schedule another appointment and do not even know how long it may take. I takes me between 45 and 60 minutes to get to the dealership , that is why I normally wait their for my service.
Jimmie D.
HARRISON
Business Response
Jimmie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 270-3220 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Service Customer
part was in but after waiting for 1 1/2 hours was told part could not be found, so they had to reorder part and am waiting to reschedule service.
Donald W.
POST FALLS
Business Response
Donald, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 270-3220 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
Tim took great care of us as always. got us in and out exactly quickly and communicated with us throughout the whole process going on with her car.
Shawn O.
HENDERSON
Business Response
We're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Great service! They even washed my truck for me.
Stephen B.
POST FALLS
Business Response
Stephen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Another great experience. Brent and Lance took great care of my new Traverse!
Floyd C.
HAYDEN
Business Response
Floyd, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Had a check engine light on. Service got me in right away. Shout out to the parts department. They had everything in stock and i was back on the road that night.
Shawn F.
HAYDEN LAKE
Business Response
Shawn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Brent provided excellent customer service starting with the write up and handling all of my questions.
Glenn B.
RATHDRUM
Business Response
Glenn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Sales Customer
This is my family's second brand new vehicle that we have purchased at Knutsen Chevrolet and we are very happy with the purchase experience at Knutsen.
Christopher P.
RATHDRUM
Business Response
Christopher, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Sales Customer
Gary Bower, the salesman was great. Gary went above and beyond to help us get the right pickup and help us through the process. Everything was fine until we went to sign papers and the final process was grueling and unnecessary. I didn't appreciate feeling like we are getting forced into all the extra coverage packages. That ended up costing us thousands of more dollars. Its clear that is how the dealership makes it's money. It was way too much pressure, and it felt like we were getting taken advantage of after what was a good experience up until that point. Our brand new pickup now has a check engine light on and I just hope the service department delivers.
Jamie S.
PALOUSE
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (877) 270-3220.
Was this review helpful?
Confirmed Sales Customer
Knudtsen Chevrolet had the vehicle with all the options and the color we wanted on the lot. Gary Bower took us for a test drive. With the three rebates that were available, we were sold. I had some difficulty verifying my military service but with the help of Gary and other associates we were successful in the verification process and secure a $500 rebate. It was a pleasure working with Gary..We are really enjoying our 2024 Blazer.. Gary & Millie Prusa
Gary P.
SPOKANE VALLEY
Business Response
Gary, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Brent is always very helpful and kind and I really appreciate it. One of the best in our opinion.
Kaitlan B.
POST FALLS
Business Response
Kaitlan, we're happy you found our staff to be so supportive during your experience here at Knudtsen Chevrolet CO.. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Sales Customer
This was my first purchase with Knudtsen and Gary Bower made the experience as smooth and easy as I've ever experienced. Thank you Gary.
Coeur C.
WORLEY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
We made appointment for airbag to be replaced due to recall, told part had to be ordered. Received confirmation of appointment-went to appointment and told part NOT in! We never received any notification that part was not delivered. A total waste of our time.
Walter H.
HAYDEN
Business Response
Walter, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 270-3220. We look forward to hearing from you.